I have just purchased Print Shop 23.1 Delux. It will not install. It keeps giving me a 'You don't have the - Answered by a verified Tech Support Specialist.
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Hi,
Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10.
I do appreciate your efforts and time, and will assist you with the issue.
Let me keep you informed, the Print Shop 23.1 Deluxe is not compatible with Windows 10.
Please refer to the link below for more information.
In future, if you have any issues related to Windows, do get back to us. We will be happy to assist you.
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Do you have a version of Print Shop that is compatible with windows 10?
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To make The print shop 23 work with Windows 10:
First Uninstall The Printshop.
Next uninstall net framework 1.1.
Run 'regedit and remove all instance of printshop.
Reboot
Install net framework 1.1 from Microsoft.
Reboot
Install The Printshop 23 in its entirety to the hard drive.
Reboot and enjoy
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I would have never got windows 10 if I knew it was going to effect my print shop that I use daily.
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I had good luck by uninstalling Printshop Deluxe 23.1, then reinstalling from the disc. Took a long time, but it works.
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I find that The Print Shop Pro 23.1 works OK under Windows 10 after the following steps:
1. Close all instances of Print Shop.
2. Close any Windows 10 messages related to the Print Shop.
3. Place the Print Shop DVD in the drive and when the installer starts,
4. Select 'Repair' from the menu. Let it run to completion.
5. Restart Windows 10.
You still receive the Win 10 incompatibility message when starting Print Shop, but it works normally.
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I also did the 'repair' and it now works. The incompatibility issue is with Windows Insider Preview, the preview window that Windows 10 has on the right side of the screen, No big deal.
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Here's the latest response I received from BRODERBUND.
After creating a project, when printing the project it does not print clearly, not aligned correctly or closes the program, we unfortunately do not have a resolution at this time. The issue has been reported to the developers who are working to find a resolution , we do not have a time frame for when a fix will be available.
Currently we can only suggest the following solution.
Saving the project as a JPEG will print the project clearly. If you will be editing the project it must be saved as a Print Shop project before saving it as a JPG. When saving the project as a JPG you can use the same file name as you used with the Print Shop project file. If you need to make changes on your project you will make the changes on the Print Shop project and save again as a JPG.
We apologize for any inconvenience this may cause you.
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Your answer is not good news at all. When I upgraded to Windows-10 (from Windows 7 Home), I was 'informed' by the Microsoft upgrade software that ALL my programs were compatible with Windows10 !! Very POORLY done!! Consider modifying your upgrade to notify customer of these types of problems YOUR software needs to pick up this stuff.
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for your post back on 10//23/15.
when you said: 'To make The print shop 23 work with Windows 10'
are you talking about version 23 or 23.1 ?
FYI: my computer has Windows 10 home edition so can only run 64 bit mode.
23.1 is also 64 bit but I think .net framework 1.1 is 32 bit but I hope I'm wrong !
As you may have guessed I have ver PS ver 22 and don't want to buy The Print Shop 4.0
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